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the promise of a better buying experience
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the assurance of continued care

About Dilworth Windows & Doors

Dilworth Windows & Doors is your hometown source for replacement window and door solutions. For more than 15 years, we have served thousands of homeowners throughout the northeast Chicago area.

We provide high-performance window and door products that offer immediate benefits like lower energy bills, higher resale value, improved safety, added convenience, and greater curb appeal -among many others.

Just as importantly, we expertly install those products for assured performance. Unfortunately, different companies installing the same products can result in significantly different levels of comfort and performance. At Dilworth, we continually train our installation crews (employees, not sub-contractors) to keep up with new product specifics and advanced installation techniques.

What's more, we believe in "service after the sale" so we only select product manufacturers with exceptional product guarantees and we offer OUR OWN LIFETIME INSTALLATION WARRANTY.

Few, if any, of our competitors have made this same level of commitment - most are not willing to stand behind their work.

Our promise to you
Our company mission
A letter from our owner

Our promise to you

When you select a company or contractor to replace the windows in your home, we recognize that there are many things factoring into your decision. We also know from our years of experience and long-term relationships with our existing customers that your decision usually comes down to just one compelling issue - and that's trust.

We want the opportunity to earn your trust so here are the many things that we promise to you throughout the course of your window replacement project:

• We will arrive at the time we said we would
• We will provide you with the information you need to make an informed and comfortable decision
• We will not pressure you into making an immediate decision
• We will start and complete your project within a very reasonable timeframe
• We will work to provide top-quality products and installation within your budget
• We will respect your property which we consider the following:
• maintain a clean job site
• cause minimal disruption to your household
• completing your project expertly but quickly
• We will keep our mutually agreed upon schedule
• If we are unable to keep our schedule, we will immediately notify you and explain the reason(s) why

Our mission

Our mission is to fulfill the replacement window needs of consumers throughout the northwestern Chicago area. In doing so, we are driven to exceed their expectations for service, quality and value.

Additionally, we strive to earn our customers' loyalty by working to deliver more than what was promised. Always with honesty and fairness. Providing exceptional, personal service that creates an enjoyable service experience.